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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LouLou Long

October 26, 2024

5  out of  5
rating by LouLou Long
"Love my insurance ppl"
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chad plowman

June 27, 2024

5  out of  5
rating by chad plowman
"Amber at Ryan Whitson State Farm deserves nothing less than a 5-star rating! Her professionalism, friendliness, and deep knowledge about insurance made my experience seamless and stress-free. She patiently answered all my questions, provided clear explanations, and tailored a policy that perfectly suited my needs. Amber's exceptional customer service and genuine care for her clients truly set her apart. Highly recommend!"
We responded:
"Chad, I'm thrilled to hear about your exceptional experience with Amber at our office! Her professionalism, friendliness, and deep insurance knowledge truly shine through in providing you with a seamless and stress-free experience. We're pleased to have tailored a policy perfectly suited to your needs. Thank you for recommending us! - Ryan Whitson - State Farm Insurance Agent, Northport, AL"
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Michael Sherer

June 23, 2024

5  out of  5
rating by Michael Sherer
"Me and my wife have had insurance through Ryan and state farm for countless years now. They have always been over the top helpful and very competitive on rates. I don't see how you could go wrong."
We responded:
"Michael, we're thrilled to have provided you and your wife with competitive rates and exceptional service for countless years! We're grateful for your loyalty and trust in our insurance offerings. Please feel free to reach out for any future insurance needs or questions. Thank you for choosing Ryan Whitson - State Farm Insurance Agency in Northport, AL!"
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Pastor Regina Peoples

May 15, 2024

5  out of  5
rating by Pastor Regina Peoples
"Great agents. A1 service. Always friendly and helpful."
We responded:
"Thank you, Pastor Regina, for your fantastic review! We're thrilled to hear that you found our team to provide A1 service, always friendly and helpful. Your satisfaction is our top priority, and we're grateful for your kind words. Please feel free to reach out for any future insurance needs or questions. Ryan Whitson - State Farm Insurance Agent, Northport, AL"
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Kathryn Davis

July 4, 2023

5  out of  5
rating by Kathryn Davis
"Thy Gladly took my payment, which was late, over the phone with no problem. No problem , said I am covered. He understood."
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Gabe Mansfield

June 12, 2023

5  out of  5
rating by Gabe Mansfield
"Had a smooth transition moving from Illinois down here. No problems and would definitely recommend"
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Mikelwil

May 18, 2023

1  out of  5
rating by Mikelwil
"They refused insurance coverage for my new home just because I had one claim for an air conditioner repair at my previous home"
We responded:
"Thanks so much for the 1 star review of "my" business! As you and I discussed previously, that decision was made by corporate underwriting and has nothing to do with my Agency. I appealed the decision to the highest level of this company but unfortunately did not win the appeal."
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Katie Andoe

February 8, 2023

5  out of  5
rating by Katie Andoe
"Easy to work with and very accessible!"
We responded:
"Thanks so much Katie for the 5 star review!!!"
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Amy Gunn

February 2, 2023

5  out of  5
rating by Amy Gunn
"They were very helpful with saving me money in my month to month! Amber that works there has always made any paperwork that was needed done very easy for a working mama that can’t always come by their office to sign things."
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Alice Patchen

February 2, 2023

5  out of  5
rating by Alice Patchen
"They were able to get us the best insurance quote in years! Definitely worth the switch! Nice staff and easy to work with."
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Amanda

February 2, 2023

5  out of  5
rating by Amanda
"Always there when I need anything! Super helpful staff!!"
We responded:
"Thanks so much Amanda!!!"
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Stephanie Barton

May 24, 2022

5  out of  5
rating by Stephanie Barton
"Very friendly an helpful. Insurance is expensive everywhere."
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Colin Johnson

April 30, 2022

5  out of  5
rating by Colin Johnson
"Ryan Whitson and his team are great at explaining policy changes and adding and dropping policies with promptness."
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Shannon Grantham

February 23, 2022

1  out of  5
rating by Shannon Grantham
"He was very rude on the phone and didn't want to help us move our business to a local agent in town. Let me remind you we were moving business to him and he didn't want it. TERRIBLE ATTITUDE"
We responded:
"Shannon, I have not personally spoken with you and there are no records of any phone calls in my office with you at any point! I have spoken with all of my team members and none of them have spoken with you as well. Our customer contact software keeps extensive system notes on all in office phone calls. I don't have a way to contact you but would love the opportunity to speak with you and figure out where the disconnect is here! My initial thought is the call rolled to an after hours corporate contact call center and I am in the process of checking those records with corporate. I would absolutely love the opportunity to earn your business! I am 110% confident that if you spoke with me or one oy my in office team members that this situation would have been resolved in a completely different manner as we take in transfers moving here on a weekly basis. Please contact me personally as soon as possible at my local office in Northport 205-722-2804"
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Tiffany “Tipp” McCall

September 15, 2021

5  out of  5
rating by Tiffany “Tipp” McCall
"Love them. All of them"
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Jonathan Tuckerman

February 23, 2021

5  out of  5
rating by Jonathan Tuckerman
"Very professional and helpful"
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David Kopaska-Merkel

January 5, 2021

4  out of  5
rating by David Kopaska-Merkel
"We love everything except this: we bought our policy a month ago and the underwriters still haven't given us a policy number, so we can't make a claim."
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gena clark

May 20, 2020

5  out of  5
rating by gena clark
"Helpful and nice"
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Marie Pate

August 11, 2019

5  out of  5
rating by Marie Pate
"Helpful and friendly"
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Tyreece Hampton

April 15, 2019

5  out of  5
rating by Tyreece Hampton
"Highly recommend using this group! I received a very good rate that has saved me and my family money."
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Elisabeth Cook

April 12, 2019

5  out of  5
rating by Elisabeth Cook
"I highly recommend Ryan Whitson State Farm. Everyone is helpful, professional and they work hard to get you the best discounts. By switching, my family saved $150 a month! Give them a call, you will not be disappointed."
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Kelsey Robinson

April 4, 2019

5  out of  5
rating by Kelsey Robinson
"Ryan and and his staff are so easy to work with and have gotten us the best rates in town! Thanks again!"
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wobblysgirl

April 3, 2019

5  out of  5
rating by wobblysgirl
"AlwAys quick to answer or get answers to questions. Very helpful and friendly"
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Brandon Holland

April 2, 2019

5  out of  5
rating by Brandon Holland
"Fantastic customer service. The went through every detail of my coverage and helped me understand it. Their rates beat out most competitors as well, I highly recommend a few minutes to swing by their office. You won’t regret it!"
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Amy Plowman

February 7, 2019

5  out of  5
rating by Amy Plowman
"Ryan Whitson and his office have been so easy to work with as we have dealt with totaling a vehicle. He intervened with the total loss department on our behalf and was able to get the issue settled quickly. Very satisfied."